“Power Grid Engineering looked to ProSource for technology support in the early stages of our business. ProSource provided IT support and advisory services to ensure we were getting technology right the first time. As we grew over the course of many years, so did our footprint. In 2016, we opened our new corporate headquarters in Lake Mary, Florida. This undertaking included merging our three Central Florida offices and implementing brand new infrastructure technologies. ProSource worked diligently over a single weekend to have us up and running in the new space on Monday with no downtime. From three out of state office locations, a distributed workforce across the United States and a new corporate headquarters in Lake Mary, ProSource worked lockstep with us to ensure the business was utilizing technology in the most appropriate fashion. Utilizing best in class technology and customized solutions to complex business problems, ProSource played a key role in managing our IT environment effectively.
Today, Power Grid Engineering has an employee base of over 300 and provides services in more than 20 states. As companies grow so do their needs. When we transitioned into an internal IT department, ProSource was integral in qualifying and training our internal IT staff who now works with ProSource in a co-managed capacity to ensure our business-critical systems are running smoothly.”
“With a large Radiology practice, our IT challenges were growing. The need for a reliable IT provider was important, so MCRG enlisted the help of ProSource Technology Solutions. We were needing to replace our critical billing system while also addressing old Windows XP desktops and network hardware. This looked to be an expensive problem to tackle. ProSource navigated our challenging, aging infrastructure, helped us analyze billing system options, and developed a sensible approach to upgrades and capital preservation. In the end, a cloud offering with a virtualized desktop platform allowed us to “bite-size” and plan our hardware upgrades while also increasing the useful life of these older systems all the while staying safe and HIPAA compliant. We are so glad ProSource took the reins and worked tirelessly with our vendors to ensure all the same functionally was built into our cloud environment so our employees had minimal downtime. The ProSource cloud infrastructure allows us to standardize our employee workflows, increase productivity and add flexible tele-worker convenience in a very crowded office. All of this became critically important during the summer of 2016.
The Pulse nightclub tragedy in Orlando rocked our community to the core. Due to our proximity to the club, we were unable to return to our business office for several weeks. Not many Disaster Recovery plans prepare for situations such as this. We were able to secure a workspace at the hospital we serve to accommodate twenty-five core staff members, but that was only one piece of the puzzle. ProSource came out to this temporary space and got to work. Before noon that day, ProSource had a fully functional network up and running and assisted in procuring rental monitors and workstations as we were unable to retrieve anything from our office. Thanks to the ProSource cloud environment and the tireless work of their staff our employees were able to login and work as if they were in the office. We truly found a partner in our business and look forward to our growing relationship for years to come.”
“We found ProSource in 2010 and have leveraged them as our IT provider ever since. We started as a small office with only three employees in a shared space and have grown to a staff of twelve in 3 U.S. locations and 1 internationally. ProSource has assisted us in evaluating our workflow and providing the right technology to align our staff and client needs. The ability to be nimble and access data anywhere, at any time, is crucial. Lee and his team developed an “Everything, Everywhere” hosted desktop solution that has empowered us and our clients to work truly from anywhere with incredible flexibility. ProSource ensures we have a safe and industry compliant cloud workspace with complete office support and VoIP phone service. Thanks to Lee and his team we have been able to move our business forward for a decade with the best solutions for my business, staff and our clients with minimal IT issues.”